Overnight Support Worker (2024-387-CC)

at  WoodGreen Community Services

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Dec, 2024USD 24 Hourly28 Sep, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Provide reception services to staff, and residents living at St. Hilda’s Tower.
  • Ensure the safety of the building and its occupants after regular business hours.
  • Monitor activities in the common areas and the outside perimeter of the building through the security cameras/visual inspections and responds appropriately.
  • Implement crisis response strategies, including de-escalation, support, debriefing, etc. when necessary.
  • Complete hourly rounds on the participant floors.
  • Provide after-hours supportive counselling to residents when required.
  • Re-direct any visitors and responds to issues appropriately.
  • Perform lock up and alarm duties in accordance to established procedures.
  • Respond to the 24-hour resident personal alarm system according to appropriate procedures.
  • Understand how to operate, trouble shoot and contact the 24-hour response team for the emergency response system as necessary.
  • Carry out appropriate First Aid responses, when necessary.
  • Work effectively with other team members, including on site Personal Support Workers, to address resident and building issues.
  • Complete a detailed participant activity log & shift exchange, reporting any incidents, occurrences, health and safety risks, status of resident community, resident interpersonal conflict.
  • Understand risk management procedures and responds professionally and appropriately. This includes, but is not limited to responding to all emergency situations, such as managing a resident emergency (e.g. illness, fire in the unit or building), or emergency that affects building operations (e.g. elevator breakdown, power failure).
  • This position will include some evening and weekend shifts monthly and is subject to exposure to second-hand smoke, odors, pests and clients’ potential use of inappropriate language or swearing


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Diploma

2 year diploma in social services or certification in security.

Proficient

1

Toronto, ON, Canada