Paid Social Account Director

at  Assembly

As a Paid Social Account Director, you will be directing with your team to deliver best-in-class performance for your assembly of clients. With your platform knowledge, you’ll navigate your team through the latest best practices, standardisation and our product proposition enforcement. You will use this to define a paid social strategy that will exceed client business objectives.
You’ll be the main point of contact for client and partner relationships, and through impeccable operations you will manage the workflow for your team. You will guide your client set through a vigorous roadmap of progression. But you won’t stop there. You will innovate, fostering a culture of continuous and responsible experimentation.
You’ll be the guide for a team of Account Managers and Account Executives, overseeing their work and nurturing their careers in paid social.
About Assembly
At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 26 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture.
At Assembly we embody three core values: Show Up - actively contribute to a space of personal and collective growth; Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change; and Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact.

Responsibilities

• Act as the strategic point of contact on paid social clients to define frameworks that hit our client’s KPIs and business objectives
• Act as the most senior point of contact from a paid social perspective across a portfolio of clients, assuming ultimate responsibility for all implemented programs
• Manage key client accounts, managing client escalations, and providing inspiration both to clients and internal stakeholders
• Line management of a paid social team, and mentoring and support of direct reports
• Overseeing all elements of the delivery, optimisation and reporting of campaigns
• Monitor quality control on daily workflow and ensure that team processes are followed, including Quality Assurance processes in campaign activation and for all client deliverables
• Working with the Head of Paid Social and our sales team to develop and deliver pitches to win new business and drive overall team growth
• Cross-selling Paid Social to Assembly’s existing client base by working with Client teams to proactively identify opportunities
• Act as an internal expert on emerging trends, technologies and opportunities across Facebook apps, Pinterest, Snapchat, Twitter, Linkedin and emerging platforms.
• Work with media partner contacts to seek value add opportunities on clients and develop relationships with key platform partners
• Ensure Paid Social plays a key role in the client’s marketing mix by keeping abreast of developments across social platforms and constantly encouraging integration with senior agency personnel
• Work with the Head of Paid Social and other Account Directors towards the development and execution of overall Paid Social team initiatives

REQUIREMENTS:

• Strong Paid Social experience, gained in an agency setting
• Senior client handling and relationship management experience essential
• Demonstrable experience of delivering best-in-class paid social campaigns and driving forward the agenda on innovation, testing, and measurement.
• Experience planning and managing both Brand and Performance campaigns for multi-market clients across multiple Paid Social platforms
• Management of activity across international markets referential but not requisite
• Experience in managing a team and goal setting for direct reports
  We are committed to empowering workers in the communities local to where we operate, and are mindful of minimising the carbon cost of commuting. Where a position required regular presence in the office, as in the case of managerial positions, we attempt to hire staff who live within a reasonable commute (< 50 miles or 1.5 hours) of the office they will be based in.
  Equal Opportunities
  Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
  Social and Environmental Responsibility
  At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation’s sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company’s values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviour

• Act as the strategic point of contact on paid social clients to define frameworks that hit our client’s KPIs and business objectives
• Act as the most senior point of contact from a paid social perspective across a portfolio of clients, assuming ultimate responsibility for all implemented programs
• Manage key client accounts, managing client escalations, and providing inspiration both to clients and internal stakeholders
• Line management of a paid social team, and mentoring and support of direct reports
• Overseeing all elements of the delivery, optimisation and reporting of campaigns
• Monitor quality control on daily workflow and ensure that team processes are followed, including Quality Assurance processes in campaign activation and for all client deliverables
• Working with the Head of Paid Social and our sales team to develop and deliver pitches to win new business and drive overall team growth
• Cross-selling Paid Social to Assembly’s existing client base by working with Client teams to proactively identify opportunities
• Act as an internal expert on emerging trends, technologies and opportunities across Facebook apps, Pinterest, Snapchat, Twitter, Linkedin and emerging platforms.
• Work with media partner contacts to seek value add opportunities on clients and develop relationships with key platform partners
• Ensure Paid Social plays a key role in the client’s marketing mix by keeping abreast of developments across social platforms and constantly encouraging integration with senior agency personnel
• Work with the Head of Paid Social and other Account Directors towards the development and execution of overall Paid Social team initiative