Palladium Support Intern
at KERRIDGE COMMERCIAL SYSTEMS CORP
Johannesburg, Gauteng 2191, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Nov, 2024 | Not Specified | 18 Aug, 2024 | N/A | Interpersonal Skills,Stock Control,Analytical Skills,Customer Satisfaction,English,Operating Systems,Communication Skills | No | No |
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Citizen | GC |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
This position will see supporting clients on the Palladium product by means of phone, email & teamviewer from our Johannesburg office.
Keywords summarising this role: Well-versed in Accounting ERP software solutions, Business Analyst, Project Management, Time Management, Enthusiastic, Go-getter, Willing to go the extra mile.
KEY REQUIREMENTS:
Skills and qualifications
- Grade 12 (Matric) or any other tertiary-level education
- Basic accounting, basic technical and business analytical skills
- Interpersonal Skills
- Thorough knowledge of MS Operating Systems (Win 7 to 12)
- Experience in similar ERP or Accounting products and their contents i.e. Inventory management (Ordering, Stock control & Stock adjustment), Point of Sale/ Retail support etc
Desirable
- MS Excel 1,2 & 3
Responsibilities:
- Support clients with problems and queries relating to Palladium
- Applying analytical skills in resolving problems
- Test, replicate & logging of enhancements and defects
- Work as part of the support team
- Ensuring all tasks/ incidents are promptly and efficiently logged in accordance with the Service Level Agreement
- Using the incident logging system correctly and ensuring that calls are updated on a regular basis with actions undertaken
- Regularly updating clients regarding the status of their calls
- Undertaking any other projects as required by Team Leader or Support Manager
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
Other
Diploma
Proficient
1
Johannesburg, Gauteng 2191, South Africa