Paralegal - Court of Protection

at  Irwin Mitchell

We’re a national law firm with a local reach. Our philosophy is ‘we’re legal and financial experts that care’ – something you’ll find in the way we work with our clients and how we support our teams. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.
We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
We’re always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to one of our Talent Acquisition team for more information.
We are looking to add a talented Paralegal to our Court of Protection team to be based in Manchester.

ABOUT YOU

• Empathy and compassion to help guide our clients through challenging personal circumstances.
• A friendly, enthusiastic, and can-do approach
• Ideally, some previous Paralegal experience

We’re proud of our values, and we’re looking for people who share them:

• To be pioneering with an imaginative outlook
• To be approachable and caring
• To be tenacious in the pursuit of our objectives
• To be efficient in the provision of our services
• To work with a foundation of integrity.

If this sounds like you, we’d love to receive your application.

The role will act as the first point of contact for all queries received into the team ensuring they are directed and escalated as appropriate and plays a key role in liaising with internal stakeholders and clients to provide advice and respond to queries. The role not only plays an integral role in protecting and enhancing client care, but also ensures case handlers have sufficient capacity to service valuable deputyship work.

Your role will involve but is not limited to:

• Liaising with core stakeholders including case managers and other fee earners within the business regarding care issues that arise on all directly employed care packages. These could range from change of hours to matters where support workers are suspended and investigated due to conduct issues.
• Taking instructions from clients and assist with the giving of legal advice, including obtaining evidence and, where appropriate, to achieve appropriate resolutions for the clients.
• Achieve time recording and fee income targets to ensure profitable working.
• Attend and contribute to team/practice area meetings and comply with directions/decisions made to ensure team objectives achieved.