Paralegal/Information Governance Officer

at  Birmingham City University

PARALEGAL/INFORMATION GOVERNANCE OFFICER

Department
Legal Services and Compliance
Location
Joseph Priestley Building
Salary
£36,421 to £39,591 per annum
Permanent
Post Type
Full Time
Release Date
14 October 2024
Closing Date
23.59 hours GMT on Monday 28 October 2024
Reference

KEY REQUIREMENTS:

• Education to first degree level is desirable.
• A high level of literacy and numeracy
• Excellent IT skills including advanced knowledge of web based solution, word processing, spreadsheet and presentation software packages, preferably Microsoft Word, Excel and PowerPoint.
• Proficiency and experience of the Data Protection Act 1998 and or the Freedom of Information Act 2000 is helpful
• Experience of providing high quality customer service in a complex environment.
• Experience of maintaining governance or other complex records accurately.
• Experience of working successfully as part of a team.
• Ability to communicate clearly and in appropriate language with third parties, students and colleagues both orally and in writing.
• Ability to understand and explain complex regulations to third parties, students and colleagues.
• Ability to manage own time and workload.
• Ability to work to statutory deadlines.
• Excellent interpersonal skills with the ability to support, guide and inform as necessary.

FURTHER DETAILS:

Job Description

ABOUT THE ROLE:

You will join a dynamic a team of talented legal and information management professionals who thrive in a collaborative and supportive environment. Legal Services handles a very diverse and complex range of legal and information governance matters. However, this role will be overseeing and responding to Freedom of Information and Subject Access Requests, working closely with a range of internal stakeholders.
You will be responsible for collating and preparing information for disclosure within the statutory deadlines.
You will have experience of working closely with stakeholders to understand their requirements and any regulatory implications of the work they do.

MAIN RESPONSIBILITIES:

• Providing paralegal assistance to the Legal Services Team.
• Provide excellent service to the Legal Services Team and colleagues across the University when responding to any external request for advice.
• Provide full support for the acceptance/acknowledgement of all incoming requests for advice.
• Maintain and monitor systems to progress and chase information or requests to ensure resolution in a timely and legally compliant manner.
• Maintain a calendar and record of training and arrange training events as appropriate;
• Provide support for the development and maintenance of corporate information and governance records.
• Undertake key aspects of the Legal Services Team administration, including but not limited to: maintaining case management systems, training records and information logs.
• Plan, manage and prioritise own workload to ensure that deadlines (which includes statutory deadlines) are met, anticipating problems with achievement of objectives and either seeking help or resolving issues in a timely manner.
• Play a full part in the Legal Services Team, maintaining knowledge of the work done by others and assisting and / or providing cover for them where necessary
• Managing communications with external parties (such as regulators, enquirers) as required.