Parking Enforcement Officer - Full Time

at  Concord Parking

QUALIFICATIONS, SKILLS, AND ABILITIES:

• Valid Class 5 driver’s license and a clean driving abstract
• Excellent customer service skills.
• Great improvisational skills.
• Proficient in English (written and verbal), other languages an asset.
• Attention to detail, investigative skills, and ability to gather evidence are essential.
• Computer and technology skills: experience with Microsoft Office (Word, Outlook, Excel) and the ability to use handheld technology.
• Ability to follow safe working practices, policies, and procedures.
• Ability to confidently read maps and travel safely and efficiently to specific locations.
• Ability to work outdoors in all weather conditions (rain, heat, snow).
• Ability to wear a uniform and maintain a professional appearance.

• Provide parking enforcement for client sites based on permits, time restrictions, and parking accuracy.
• Investigate complaints, assess violations, determine remedial actions, and enforce parking with impartiality, sound judgment, and discretion.
• Monitor sites, record, and prepare accurate and detailed activity and incident reports.
• Provide excellent customer service, and parking lot information, such as the location of pay stations or how to use a pay station to permit users and visitors
• Observe all relevant traffic and safety laws.