Parking Officer

at  California State University Monterey Bay

PARKING OFFICER

Job no: 543639
Work type: Staff
Location: Monterey Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Classification: Community Service Specialist I
Hours: Full-time / 40 hours per week
FLSA: Non-exempt
Anticipated Hiring Salary Range: $3,717 to $4,000* mo.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of: applicable procedures and regulations related to parking, public safety, and campus security; alarm and radio systems; and/or the ability to learn how to use applicable parking-related equipment and automated systems. Knowledge of and the ability to learn how to use the applicable public safety-related equipment and systems are essential.
Ability to: interact with a wide range of individuals including the campus community, general public, and law enforcement personnel, calmly and effectively communicate with angry, confused and/or confrontational customers to convey detailed information/instructions to customers regarding public safety and parking information, must have the ability to handle sensitive situations with tact, compassion and confidentiality. Ability to detect and respond appropriately to potential hazardous or crime situations; observe and recall details and incidents; act and resolve parking and traffic problems; and write standard incident reports in a clear and concise manner.

MINIMUM QUALIFICATIONS:

Entry to the first level of this qualification requires high school level reading and writing abilities and possession of a valid California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and psychological exam, and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. High School diploma or equivalent and three to six months of related experience would normally achieve these entry qualifications.

SPECIALIZED SKILLS:

Must be eligible to be bonded and be able to obtain certification for authorization to access the California Law Enforcement Telecommunications System information via training in the University Police Department. Proficient in the use of personal computers, and demonstrated ability to address the essential functions associated with this position including knowledge and abilities identified above. Incumbent must demonstrate a high level of confidentiality and compassion with sensitive situations and information.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

Two or more years of experience in an adversarial environment related to public service such as parking operations or law enforcement, which provided the ability to deal calmly with angry, confused, and/or confrontational customers. Working knowledge of applicable procedures and regulations related to parking and traffic control, public safety operations, and emergency preparedness. Highly desirable: knowledge of campus layout and parking facilities, technical fluency with Microsoft Office Suite, internet browsers, Google email and calendaring programs; and demonstrated understanding of and commitment to CSUMB’s Vision.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
To apply, visit https://careers.csumb.edu/en-us/job/543639/parking-officer
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Under the general supervision of the Associate Vice President for Public Safety/Chief of Police, and daily oversight by the Community Services Program Specialist & Parking Supervisor, the Parking Officer will provide a variety of parking and public safety support duties which will include enforcement of campus parking rules and regulations, and assisting law enforcement personnel both in the field and an office environment. The Parking Officer must be able to work shift work including evenings and weekends, and occasional overtime per department needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Issues parking citations and warnings for violations of campus and state parking regulations and provides animal control services while patrolling campus on foot and by vehicle, and oversees the removal of parked vehicles pursuant to Div. 11, Chp. 10, Art. 1 of the CVC.2.
• Provides customer service at the University Police Department including helping customers at the front counter in person, by telephone, and electronically with requests for information and service in public safety matters including but not limited to; parking permits and enforcement, victims/witnesses of crime, lost & found items, emergency management and occupational health and safety. Operates a cash register and Live Scan machine.
• Performs a variety of functions in support of public safety and student employment including, training and overseeing the Live Scan process; may assist in scheduling or assignment of student Community Service Officers, serve as Building Emergency Coordinator, and participate in EOC operations as assigned. May enter data in the Common Management System {CMS).
• Directs traffic for special events, public safety emergencies, or as requested. Provides vehicle jump-start services; assists with storage and release of bicycles, property and evidence control, and impounded vehicle release.
• Maintains, performs minor service on, and collects money from parking dispensers/meters.
• Participates in community relations and crime prevention activities, and testing of campus alarm and emergency phone systems. Provides safety escorts to members of the campus community. Checks, opens, and secures campus facilities.

Other Functions:
1. Patrols campus to detect hazards such as fire, theft, vandalism, trespassing and other crimes.
2. Performs other job-related duties as assigned.