Part-Time BRANCH Program Administrator (20 Hrs/Week)

at  Pine River Institute

As an employer, PRI endeavours to create an environment where staff can reach their full potential through ongoing learning. Our workplace strives to embrace individual differences, to recognize, appreciate, and respond to uniqueness, to encourage every member of our team to bring their whole self to work.
Pine River Institute’s (PRI) innovative BRANCH program (Building Resilience and Nurturing Connections Home) addresses the gaps in services often experienced by youth and their families following a crisis requiring hospital contact. It also provides caregivers with the knowledge and skills to support their youth through therapy and educational sessions.

QUALIFICATIONS, SKILLS AND EXPERIENCE:

• Completion of related post-secondary education in administration is an asset
• 2+ years of administrative experience in the health care field
• Intermediate to advanced skill level with Microsoft Office Suite, specifically; Word, Outlook, Teams & Excel.
• Excellent organization and time management skills, with the ability to manage multiple tasks simultaneously
• Produces work with a high degree of accuracy and attention to detail
• Displays an image of professionalism, discretion, integrity and tact with strong problem-solving skills,
• Demonstrated ability to work collaboratively within a team environment
• Confidence in ability to work in a highly technical, fast paced and ever-changing work environment
• Some travel may be required for special events throughout the year
• Some evening work will be required as determined by client need
  We offer competitive compensation and the opportunity to be part of an exciting and innovative program.
  Interested candidates should email their resumes to Jennifer Rutledge, at hr@pineriverinstitute.com by Wednesday November 27, 2024.
  We thank all candidates who apply, but only those selected for an interview will be contacted.
  In accordance with the Accessibility for Ontarians with Disabilities Act (AODA}, Pine River Institute strives to ensure that all recruiting processes are nondiscriminatory and barrier-free. If you require accommodation, please advise in advance of attending the interview

• Manage the scheduling of clinical sessions of clients (up to 30 clients and families) for the Therapist, including bookings, locations, follow ups and cancellations and respond to client inquiries or requests as appropriate
• Format, review and assist in the creation of templates, letters, spreadsheets, and other correspondence materials
• Prepare data for quarterly reporting and ad hoc meetings/presentations
• Coordinate and assist with internal and external meetings and preparation of supporting material
• Assist with team meetings and team event planning, as needed
• Record meeting minutes and distribute or archive accordingly
• Establish competence with our internal health care record management system and be a resource to Therapists, as needed, which include inputting of personal information and/or report preparation
• Triage client inquiries to appropriate staff member, ensuring that calls are responded too within service timelines
• Administer client surveys/feedback forms as designated by the Research Manager and/or Case Manager
• Perform administrative and clerical tasks, (i.e.: scanning, printing, photocopying) and maintain electronic and paper filing systems
• Provide technical support to clients on our virtual platforms as appropriate