Part Time: Customer Onboarding Consultant

at  Pepkor Lifestyle

Sandton, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Nov, 2024Not Specified30 Aug, 2024N/AAdherence,Voice Quality,Communication Skills,Conflict Management,Emotional Intelligence,Computer Literacy,Product Knowledge,Sap,Drive,Business AcumenNoNo
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Description:

TECHNICAL SKILLS:

  • Proficient in computer literacy.
  • Basic knowledge of MS Excel and MS Word.
  • Familiarity with SAP and other relevant systems and processes.
  • Understanding of relevant legislation (CPA, NCA, etc.).
  • Knowledge of credit granting principles.
  • Basic business acumen.
  • Credit product knowledge.
  • Comprehensive knowledge of JD Group policies, practices, processes, and systems.
  • Understanding of the JD Group Vision and Mission.

PROFESSIONAL SKILLS:

  • Adherence to ethical responsibilities.
  • Excellent telephone etiquette and voice quality.
  • Strong listening, written, and verbal communication skills.
  • Proficiency in conflict management and query handling.
  • High emotional intelligence and risk assessment skills.
  • Ability to process applications within set time and accuracy parameters.
  • Strong mathematical skills.
  • Drive and energy to perform effectively.

How To Apply:

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Responsibilities:

JOB PURPOSE:

Verify and validate credit agreements in compliance with legislation, internal credit policies, procedures, and ad -hoc management directives.

KEY RESPONSIBILITIES:

Ensure adherence to legislative acts and internal company policies, practices, processes, and procedures in line with agreed SLA’s.

  • Assess credit applications accurately and efficiently.
  • Maintain sustainable service excellence.
  • Exhibit effective self-management and teamwork.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Financial Services

Accounts / Finance / Tax / CS / Audit

Finance

Graduate

Proficient

1

Sandton, Gauteng, South Africa