Part Time Customer Support Officer
at TfGM
Manchester M1 3BG, , United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 19 Dec, 2024 | GBP 27841 Annual | 21 Sep, 2024 | N/A | Customer Service Skills,It,Microsoft Office | No | No |
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Description:
Responsibilities:
As a Customer Support Officer, you will form part of the Customer Contact Centre team for Transport for Greater Manchester. Acting as the first point of contact for customers and stakeholders you will handle all queries and requests received into the TfGM Contact Centre, via telephone or in writing. These include issuing travel passes, making Local Link journey reservations, Contactless Payments enquiries, Journey planning advice and much more. You will also be at the beating heart of all enquiries relating to the bee network. No two days are ever the same!
For more info see Job Profile below.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Graduate
Proficient
1
Manchester M1 3BG, United Kingdom