Part Time Customer Support Officer

at  TfGM

Manchester M1 3BG, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Dec, 2024GBP 27841 Annual21 Sep, 2024N/ACustomer Service Skills,It,Microsoft OfficeNoNo
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Description:

Responsibilities:

As a Customer Support Officer, you will form part of the Customer Contact Centre team for Transport for Greater Manchester. Acting as the first point of contact for customers and stakeholders you will handle all queries and requests received into the TfGM Contact Centre, via telephone or in writing. These include issuing travel passes, making Local Link journey reservations, Contactless Payments enquiries, Journey planning advice and much more. You will also be at the beating heart of all enquiries relating to the bee network. No two days are ever the same!
For more info see Job Profile below.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Graduate

Proficient

1

Manchester M1 3BG, United Kingdom