Part-time Dealership Host / Receptionist, Orpington --- (ref: MGO-1607JT)

at  Renault UK

£20,217 PA (£12.15 PER HOUR)

Renault Orpington seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.
We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.
Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.
Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

THIS ROLE STRICTLY OPERATES ON THE FOLLOWING WORKING PATTERN:

• Monday (1/2 day) and full days on Tuesday, Wednesday and Thursdaywhere the shift pattern will comprise:
• Monday afternoons 1pm to 6pm (no break)
• Tuesday, Wednesday, Thursday 8am to 6pm (with 1 hr lunch break)
• 32 hours per week
  Note: As this is a job share with another Part-time Dealership Host, no variation to the quoted working pattern will be entertained.
  The role is 32 hours per week and we require candidates to have eligibility to work 30+ hours per week on a permanent basis.
  You must also have a flexible approach to cover holidays and attend VIP events and training when necessary; overtime above the usual shift pattern will be paid at plain time. Per year, this can mean up to 15 additional days outside the usual rota when covering our other Part-time Dealership Host who works Fridays, Saturdays, Sundays and half-day Mondays (AM).

* CLICK HERE TO APPLY FOR OUR DEALERSHIP HOST / RECEPTIONIST ROLE AT RENAULT ORPINGTON - YOU WILL BE DIRECTED TO OUR SECURE RECRUITMENT PLATFORM *

A member of the Recruitment Team will contact shortlisted candidates