Part Time Medical Receptionist

at  The Point Clinic

Private Practice Medical Receptionist
Colchester CO4 5YQ
Salary: £13.00 per hour

Hours: 26

• Monday’s - 14:00 - 20:00
• Thursday’s - 14:00 - 20:00
• Friday’s - 14:00 - 20:00
• Saturday’s - 8:00 - 16:00 (1st Saturday of the month off)

This role would suit a friendly approachable person with flexibility to working hours. Previous admin/reception experience essential.
DBS Check required (Please only apply if you are DBS Checked and have a certificate)
(Holiday cover + overtime is a MUST please only apply if that is something you are able to offer) The Point Clinic is open Monday - Fridays 8:00-20:00 and Saturdays 8:00-16:00.
Job Purpose:
Reception are required to promote the clinics values as a crucial first point of contact to patients and potential patients, the public. They are to provide reception administrative and clerical support to all practitioners, as well as provide support to the Practice Manager for other clinic needs, such as supplies or reporting.
Job Purpose:
Main Responsibilities
- Supporting all practitioners in fulfilling their roles, ensuring rooms, clinical supplies and equipment is ready and in good working order.
- Receiving, writing and filing appropriately all correspondence to/from Practitioners & Patients, including telephone and online.
- Presenting a positive image of the clinic to patients, prospective patients and others in line with TPC values.
-Working closely within the team of Administrators to ensure that the reception/administrative/clerical functions work seamlessly.
-Ensuring records are kept up to date and in line with all confidentiality policies both TPC and external.
Specific Roles & Tasks
- Maintain Private Practice Software with all relevant information on patients, payments, invoices, charges, stock and various other reporting.
- Answer, screen, direct and deal with all telephone calls.
- Make patient telephone follow up calls or appointment bookings.
- Provide information as requested to callers.
- Greet appropriately all persons entering the clinic.
- Deal with all incoming enquiries, email, phone, media or other.
- Ensure all filing systems, paper or electronic are kept up to date.
- Scan or keep electronically all relevant paperwork as per TPC guidelines.
- Ensure knowledge of staff and practitioner movements.
- Prepare all patient related media, letters, emails, text messages.
- Communicate efficiently to each patient any appointment reminders or other service offerings via text, email or phone.
- Receive and sort all deliveries into clinic.
- Maintain all practitioner diaries on the private practice software.
- Clean, tidy and maintain all areas of the Clinic.
- Take and record all payments from patients or stock items
- Maintain all stock and supply systems as well as all stock and supplies

Key attributes:

• Excellent written and verbal communication skills
• Punctuality
• Customer service experience

We have a fantastic team here at The Point Clinic and if you would like to be apart of it, please forward your CV with covering letter.
We may close this advert early if we have received enough applications so please do not hesitate to get in touch. We look forward to hearing from you.
Job Types: Part-time, Permanent
Pay: £13.00 per hour

Benefits:

• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Experience:

• Reception: 3 years (required)

Work Location: In perso

Please refer the Job description for details