Part-Time Medical Receptionist

at  Two Rivers Family Health Team

QUALIFICATIONS:

• High school diploma and successful completion of medical program such as Medical Administration
• Minimum 2 years medical administration experience
• Excellent understanding and regular use of medical terminology
• Experience with Practice Solutions EMR software an asset
• Ability to communicate and work effectively in a team setting
• Strong knowledge of general office procedures including multi-line phone system, fax machine and scanning equipment
• Positive attitude, pleasant and professional manner in person and over the phone
• Excellent customer service skills
• Exceptional organizational, time management and prioritization skills
• Ability to work well under pressure and handle difficult situations in a calm manner
• Must be able to handle work volume fluctuations; proactive, reliable and flexible
  HealthLink Family Practice
  Two Rivers Family Health Team
  B10-350 Conestoga Blvd.
  Cambridge, ON CANADA
  N1R 7L

RESPONSIBILITIES:

• Manage a busy multi-line telephone system in a friendly and professional manner
• Assist with clerical/administrative support to patients, families, staff and Physicians
• Manage, schedule and maintain appointment calendars for multiple Physicians, AHP and Clinic Nurse
• Independently respond to both verbal and written inquiries (EMR messages, faxes, emails)
• Initiate and maintain confidential medical files and records
• Performs document preparation, scanning and indexing of paper medical record documents into the EMR and audits results for image quality and indexing accuracy
• Retrieves and downloads various lab reports from outside sources (CMH, LifeLabs, etc.) and enters the reports into patient records while messaging appropriate doctor
• Ensures all forms are completed and properly identified prior to scanning
• Other duties and tasks as required