Part Time Night Manager - Mercure Sydney Blacktown

at  Mercure

Company Description
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.
Mercure Sydney Blacktown is situated within a vibrant cultural hub, guests can explore local adventure hotspots from Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.
Mercure Sydney Blacktown has a range of room types, including spacious family rooms. Hotel services include 24-hour reception, guest laundry, cafe, restaurant, all-day dining, small meeting room, a large outdoor area and free open-air parking.
Job Description
We are seeking an energetic and enthusiastic Part Time Night Manager to cover 2 shifts per week to ensure the smooth and efficient running of the Hotel’s overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.

YOUR SKILLS AND EXPERIENCE INCLUDE:

• Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
• Ability to navigate through change and provide quick thinking solutions should problems arise
• Clear and confident communication skills – both written and verbal
• Knowledge of Microsoft Outlook, Microsoft Office and Opera preffered but not essential.
  Additional Information

• Provide efficient guest services including check in/out, request handling and providing hotel information
• Settle and maintain guest accounts, ensuring cashiering is accurate
• Maintain strict security procedures to ensure guest confidentiality and safety
• Maintain the hotels standard of professionalism
• Be analytical and possess an eye for detail
• Assist the Front Office Manager and General Manager in a variety of check and balance procedures
• Prepare and deliver food from the all day dining menu and cafe as required.
  Qualifications