Part Time Office Assistant

at  COSTI Immigrant Services

QUALIFICATIONS:

• High school graduation or equivalent and 1-year administrative experience.
• Ability to work independently when the supervisor is not onsite.
• Experience using virtual meeting tools such as Zoom and MS Teams.
• Knowledge of Google Drive and Google Classroom.
• Experience of using equipment such as digital whiteboards and the Meeting Owl for presentation to in-person and online groups concurrently will be an asset.
• Advanced knowledge of MS Word, Excel, Publisher, Outlook, Internet and email.
• Good written and oral communication skills.
• Good administrative skills, typing speed of 40 words per minute is essential.
• Knowledge of office procedures, capable of meeting timelines.
• Demonstrated ability to work in a team-oriented environment.
• Excellent customer service skills and sensitivity towards educational needs of newcomers.
• Knowledge of CIS, HARTs or iCARE would be an asset.
• Ability to speak Ukrainian is an asset.
• Ability to work at both Newmarket Welcome Centre and Richmond Hill Welcome Centres
• Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

• Provides administrative and secretarial support to the LINC (Language Instruction for Newcomers to Canada) program.
• Handles students and instructors’ inquiries in person, on the telephone and online regarding COSTI’s programs and services.
• Verifies, compiles, corrects and types program information, administrative documents, templates and statistical reports.
• Prepares and types letters, documents and certificates for signature regarding status of students.
• Creates, organizes and maintains operational files.
• Liaises with assessment centres for client intake assessments and placements in classes.
• Communicates with Welcome Centre partners for client referrals.
• Registers students in classes and refers clients to other COSTI, Welcome Centre or community services as required.
• Supports new clients’ access on virtual meeting platforms to prepare for attendance in virtual classes
• Collects and inputs client data into CIS, iCare, HARTs and the Welcome Centre base.
• Maintains and updates waitlist in the HARTS system.
• Prepares and distributes bus tickets to eligible clients and maintain records.
• Prepares and distributes materials for program outreach.
• Maintains inventory of program equipment, materials and supplies.
• Orders office supplies as required.
• Performs other administrative duties as required.
• Assists with reception duties at the Welcome Centre as required.