Part-Time Receptionist
at CBRE
Milton Keynes, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 25 Oct, 2024 | Not Specified | 29 Jul, 2024 | N/A | Time Management,Self Image,Computer Skills | No | No |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
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Contract to Hire – Corp 2 Corp |
Description:
EXPERIENCE REQUIRED:
- Experience in operating a resource or a hotel reservation system
- Strong experience of operating within a Customer Service environment
- Computer literate
- Strong customer services skills and experience
- Present a self- image of confidence and authority
- Service orientated attitude
- Ability to easily memorise names and recognise individuals’ particulars
- Ability to provide services to the highest specification within a Corporate Head Office Building
- Strong team player
- Excellent time management and organisational skills
- Excellent computer skills and the ability to learn new software and systems
Responsibilities:
ROLE SUMMARY:
- Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have.
- Ensure guests are greeted & welcomed courteously and their needs are anticipated at all times.
- Efficient guest registration and host notification with the ability to remember guest names and faces.
- Issue passes in accordance with the laid down procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors.
- Ensure the reception desk is kept immaculate and tidy at all times.
- Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hours.
- Completion of the daily activity spreadsheets and shift checklists to promote the running of an efficient reception service.
- Book taxis and cars for staff and visitors as required from the approved site suppliers.
- Administer the bookings for meeting rooms and inductions.
- To be competent and confident in the use of a range of relevant IT systems.
- To proactively assist guests with luggage on their arrival at the building, providing receipt tags for all items stored.
- To undertake general team administration duties for the Facilities Management operation as directed.
- To take ownership for the visual standards of the entire reception area and all related areas that impact on the Customer Experience.
- Able to provide, general information on the local area, directions, traffic & travel updates, information on flights and travel timetables.
- Contribution to and use of the Customer Service team noticeboard at all times.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Secretary / Front Office / Data Entry
Office Administration, Hospitality
Graduate
Proficient
1
Milton Keynes, United Kingdom