Part-time Receptionist

at  The Crown Hotel

OVERVIEW

We are seeking a dedicated and enthusiastic Front End Associate to join our team. This role is vital in creating a welcoming atmosphere for our customers while ensuring efficient service delivery. The ideal candidate will possess strong interpersonal skills and a passion for hospitality, making them an integral part of our front-of-house operations.

REQUIREMENTS

• Previous experience in hospitality or a related field is preferred but not essential.
• Knowledge of food safety practices is advantageous.
• Strong communication skills and the ability to work well in a team environment.
• Flexibility to work various shifts, including evenings and weekends.
• A proactive attitude towards helping others and providing exceptional customer service.
• Experience in restaurant settings, food preparation, or catering is a plus.
• Ability to multitask effectively in a fast-paced environment.
  Join us as we strive to deliver outstanding service and create memorable experiences for our customers!
  Job Types: Full-time, Part-time, Permanent
  Pay: From £11.44 per hour

Additional pay:

• Tips

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (preferred)

Work Location: In person
Reference ID: Crow

• Greet customers warmly and assist them with their inquiries.
• Process orders accurately and efficiently, ensuring a smooth transaction experience.
• Maintain cleanliness and organisation of the front end area, including dining spaces and service counters.
• Assist in food preparation as needed, adhering to food safety standards.
• Collaborate with kitchen staff to ensure timely service and quality control.
• Handle customer complaints or concerns professionally, striving for resolution and satisfaction.
• Support bartending duties during peak hours, ensuring compliance with all relevant regulations.
• Participate in catering events when required, providing excellent service to guests.