Part Time Retail Sales Advisor - Swatch Westfield White City (20 hours per week)

at  Swatch Group

THE COMPANY

The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands.

JOB DESCRIPTION

Swatch are looking for a Part Time (20 hours per week) Retail Sales Advisor, to join our Westfield, White City. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives.

PROFESSIONAL REQUIREMENTS

Sales • Greet and serve all customers providing a friendly service and delivering a full and memorable experience • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary • Ensure good knowledge of all functions of watches and other products • Provide reliable information to customers in all matters relating to sales and customer service. • Help display merchandise as directed • Contribute to the store reaching its monthly, quarterly and annual sales targets • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store Cash Handling/Payment Transactions • All transactions to be handled in a responsible and secure way • Till functions, cashing up, payments and general duties • Dealing with, and handling of, cash, credits cards and international currency Care of the Store • Ensure the store is kept clean and presentable at all times • Back of house and shop floor are both just as important • Health and Safety aware • Good Visual Merchandising standards Communication • Adhere to company policies and regulations • Attend briefing sessions as directed by your line manager • Can present, and conduct, themselves in a professional manner to both customers and colleagues • Can deal with international customers and familiar with their customs and culture • Can communicate clearly to consumers and colleagues Product Knowledge • Attend regular training days • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions • Be able to deliver good product knowledge to our customers Other • To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.

Please refer the Job description for details