Part Time Service Support Clerk

at  Fuze HR Solutions Inc

Lachine, QC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jan, 2025Not Specified31 Oct, 2024N/AMicrosoft,Customer Service,Fully Bilingual EnglishNoNo
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Description:

Our client is looking for a Part Time Service Support Clerk at their location in Lachine.
Schedule : Wednesday to Friday from 4PM–8PM & Saturday to Sunday from 9AM–2PM

REQUIREMENTS:

  • Experience customer service
  • Proficient in using Microsoft & excel
  • Fully Bilingual - English and French

Responsibilities:

  • Escalations / expedited service calls / flagged calls
  • General follow-ups on service calls as requested by customers or Hardt account managers
  • Support for the installations process as needed
  • Data Entry (registration of new equipment in SIMS)
  • Master Data cleansing activities in SIMS (removing inactive equipment from SIMS)
  • Various other admin tasks as needed (order entry)


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT Software - Other

Customer Service

Graduate

Proficient

1

Lachine, QC, Canada