Part-Time Veterinary Receptionist

at  CVS UK Ltd

ARE YOU PASSIONATE ABOUT MAKING PETS A PRIORITY? HERE AT CVS, SO ARE WE!

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Firstvets.
Location: Heaton branch but will also cover Billy Mill and Forest Hall branches when needed so the ability to travel is essential
Contract: Permanent
Hours: 26.12 hours per week
Shift Pattern: Monday - Friday comprising of early and late shifts

WHAT WE’RE LOOKING FOR IN OUR VETERINARY RECEPTIONIST:

We are looking for someone with the confidence, empathy and experience to provide the high standards of care and the personal touch we expect for our clients.

• Previous Receptionist experience is essential, veterinary experience is a plus!
• A genuine care of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems
• Strong organisational and administrative skills

ABOUT THE ROLE:

Day-to-day duties of the role will include:

• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Registering new clients
• Completing insurance forms
• Dispensing medications
• Taking payments
• And most importantly; providing a warm and welcoming experience to our clients arriving at the practice

UNFORTUNATELY, WE ARE UNABLE TO ACCEPT AND PROGRESS APPLICATIONS FROM CANDIDATES WITHOUT THE RIGHT TO WORK IN THE UK AS WE CANNOT PROVIDE VISA SPONSORSHIP, DUE TO OUR CLINICAL SUPPORT ROLES NOT MEETING THE CRITERIA SET OUT BY THE HOME OFFICE TO BE ELIGIBLE.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.
We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.