Partner Enablement Specialist

at  Pleo

PARTNER ENABLEMENT SPECIALIST

Location
London
Team
Operations Excellence
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Pleo’s GTM Enablement team is on a mission. Of course we are, everyone’s on a mission at a company growing as fast as Pleo.
We already have a team of amazing Partner Managers, now we need a Partner Enablement Specialist to unlock even more of their potential. In this role, you’d be developing the skills, knowledge and content to ensure our customer/partner-facing professionals make the most of every interaction. We aim to deliver a world-class buyer experience, to drive growth, adoption, retention and customer satisfaction. And we want to do it all at scale. Yeah, we’re ambitious – but we’re hoping you are too.

WHAT WE NEED FROM YOU ON YOUR FIRST DAY:

• 1+ years of experience in B2B SaaS Enablement, Partnership, Sales or similar function ( learning and development, training, onboarding) with a clear track of target achievement
• Or 3+ years of experience building long-lasting partnerships - plus the track record to back it up, from prospecting and outbound to conversion and nurture
• Curiosity & desire to learn new skills and step into unknown challenges
• Good communications skills including presenting, editing, and writing as well as accuracy and attention to details.
• Proven ability to design and deliver effective content via on-demand and in-person.
• Working knowledge in Learning /Content Management System administration (e.g. Seismic, Lessonly, etc.)
• Proficient with software for content creation (eg. Tella, Canva, Google Slides Loom, Camtasia or other), to edit recordings, webinars and to produce bite-sized instructional content.
• General experience with survey design and analysis.
• Experience with integrating digital emerging technology and innovation into learning & development programs
• Team player who has the ability to get buy-in across departments and seniority levels

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How Pleo hires
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1
The first call(s)
Let’s get to know each other. We want to find out more about you, your motivations, and give you more information about the role.
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2
The challenge
The task is deliberately open-ended and based on something you’ll actually work on. There are no right or wrong answers here.
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3
The team interview
Expect to share a (virtual) meeting room with two to three people you’ll work with regularly if you get the job.
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4
The final interview
A call with someone in leadership who’ll walk you through the big picture and chat about how your role will figure into that.
Find out more

• As part of our GTM Enablement team, the Partner Enablement Specialist will report to one of the Global Enablement Managers and will be responsible for enabling and improving the productivity of the Partners Function from the initial onboarding of new hires, to ever boarding for tenured Partner Managers, ensuring all Partner Managers have knowledge of available resources and curriculum necessary to effectively engage with their audience.
• You’ll be responsible for ensuring the Partnership team has a thorough understanding and mastery of key commercial skills like lead, pipeline and opportunity management ( i.e. social selling, lead and sales opportunity qualification), discovery and demo, pitching, objection handling, negotiation, and the like to ensure continued success.
• As the Partner Enablement Specialist, you will design, implement, and manage all enablement programs starting from when an employee first joins the Partnership team and throughout their career at Pleo. You will focus on function-specific training and enablement, starting with implementing the onboarding program focused on the first 30, 60, and 90 days of employment,
• You will also build and deliver function-specific training and enablement resources and have the flexibility to constantly innovate through discovery or creation of new tools.
• Your comfortable analysing Run skills gaps analysis to and identifying areas of improvement in the Partnership processes - and mitigating future risks through running enablement programs.
• In this role, you will collaborate closely with Partnership and Sales Leadership, Marketing, Revops and Product so you must be comfortable driving cross-functional alignment and strategy.
• You have a passion to help others succeed, a desire to work in a role that is continuously evolving, and a hands-on approach while simultaneously executing and thinking strategically.