Partner Manager, Channel and Alliances

at  Cyara

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com
Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/

LET’S TALK ABOUT YOUR SKILLS/EXPERTISE:

• Bachelor’s Degree or equivalent experience
• 5+ years of strategic partner management and/or direct sales experience selling enterprise software to large enterprises (required) in fast-growing, changing, and competitive environments.
• Experience utilizing partners, channels, and alliances to sell more successfully and overachieve your quota.
• Consistent track record of new business development and overachieving sales targets with prospects and customers in the defined territory.
• Strong executive presence and polish, and excellent listening skills.
• Hunter mentality, with knowledge and demonstrated sales process success
• Strong organizational skills, with demonstrated ability to work independently while managing internal and external stakeholder relationships
• Proactive, hands-on approach to problem-solving, and a desire to own all parts of the partner lifecycle
• Experience working with US based partners. Experience in EMEA and/or APAC desirable
• Experience and understanding of the CX space
• Experience working with or managing relationships with Genesys, NICE, or AWS
  This range indicates OTE. Individual pay is determined by skills, qualifications, experience, and location.

Benefits:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Flexible work schedules and remote first environment
• Unlimited Time Off in addition to paid holidays
• Life and disability programs
• 401(k) matching program

• You will establish a vision and plan to guide your long-term approach to partner pipeline generation through sales closure. You will consistently deliver partner revenue targets – dedication to the number and to deadlines. In addition, you will
• Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning.
• Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives.
• Identify the correct buyers for Cyara’s solutions and services.
• Possess a deep understanding of the value provided by Cyara solutions and services.
• Articulate the value proposition of Cyara as a company, emphasizing its competitive advantages.
• Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes.
• Appropriately leverage discounts and promotions as economic levers during negotiations.
• Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders.
• Exhibit in-depth knowledge, accuracy, and skill in positioning Cyara as a company and its solutions.
• Strategically land, adopt, expand, and deepen sales opportunities.
• Explore the full spectrum of relationships and business possibilities across the strategic partners’ entire org chart.
• Establish strong relationships based on trust, with partners’ executive leadership team
• Become known as a thought-leader in CX assurance and automation