Partner - Payments Transformation (m/f/d)

at  Wipro Limited

QUALIFICATIONS:

• Bachelor’s or Master’s degree in Information Technology, Business Administration, or a related field.
• Minimum of 7 years of experience in IT process management, business analysis, or a related field within the banking or financial services industry.
• Certification in ITIL, Lean, Six Sigma, or similar methodologies preferred.
• Strong understanding of the banking industry’s regulatory environment and compliance requirements.
• Proven track record of implementing successful process improvement initiatives.

SKILLS:

• In-depth knowledge of payment processing systems, including clearing & settlement, SWIFT messaging, and high-value payment platforms. Expertise in managing currency payments and understanding the regulatory frameworks governing financial transactions. Strong familiarity with the integration of payment systems across various IT landscapes, including in-house booking and ledger systems
• Excellent analytical and problem-solving skills.
• Strong project management and organizational abilities.
• Effective communication and interpersonal skills.
• Proficiency in process mapping and modeling tools.
• Ability to lead and manage change effectively.

• Monitor and Manage Payment Systems: Oversee the operation of payment processing systems to ensure that all transactions are executed accurately and within the designated timeframes, adhering to internal KPIs and regulatory standards.
• IT Coordination and Integration: Collaborate closely with IT teams to ensure that payment processing systems are integrated effectively with third-party payment providers, in-house booking systems, ledger systems, and middleware. Address any technical issues promptly to maintain smooth operations.
• End-of-Day (EOD) Process Management: Supervise the end-of-day processing within the payment systems, ensuring that all transactions are reconciled, recorded, and reported accurately across all platforms
• System Optimization and Troubleshooting: Identify, troubleshoot, and resolve issues within the payment processing systems. Continuously seek opportunities to optimize system performance and improve the efficiency of payment flows.
• Payment Technology Expertise: Utilize deep knowledge of payment technologies, including clearing & settlement systems, SWIFT messaging, high-value payment platforms, and currency payment processes, to enhance system capabilities and ensure robust, secure payment operations.
• Manage Payment Processing: Ensure that all bank payments are processed correctly and on time, following internal KPIs and industry regulations.
• Coordinate with Stakeholders: Foster strong communication and collaboration with business teams, third-party payment providers, and IT departments to keep operations smooth.
• Leverage Domain Expertise: Apply knowledge of payments, clearing & settlement, high-value transactions, SWIFT, and currency payments to resolve issues and improve processes
• Process Analysis and Improvement: Conduct thorough analysis of existing IT processes. Identify inefficiencies and bottlenecks, and design solutions for process optimization.
• IT Service Management (ITSM): Implement and manage ITSM best practices, ensuring that IT services meet the needs of the business and adhere to industry standards.
• Project Management: Lead and manage projects focused on the development and implementation of process improvements within the IT department.
• Stakeholder Engagement: Collaborate with business units and IT teams to understand process requirements and ensure that IT processes align with business objectives.
• Documentation and Compliance: Develop and maintain comprehensive documentation for IT processes, ensuring compliance with regulatory standards and internal policies.
• Change Management: Facilitate change management initiatives, ensuring smooth transition and adoption of new processes and technologies across the organization.
• Performance Monitoring: Establish metrics and KPIs to measure the effectiveness of IT processes. Regularly review performance data to identify areas for further improvement.
• Team Collaboration: Work closely with IT and business teams to foster a culture of continuous improvement, innovation, and collaboration.