Partner Support Executive x 2

at  Compare My Move

WHO WE ARE AND WHAT WE DO

Compare My Move is a comparison and lead generation service helping UK movers compare and connect with trusted moving industry professionals for over 10 years.
We offer a variety of services for users to compare with many more on the way and our mission is to become the home of moving home. We’re building the best network of verified partners from trusted professionals all over the UK, whilst saving home movers time and money on moving services and becoming a recognisable brand within our industry and beyond.
We are proud of the success we’ve had to date and are now looking to take the business to the next level. To help us meet our mission goals we are on the hunt for the best people in their fields. There’s never been a better time to jump on board to help us get there and share in the rewards.

Do you love building relationships with businesses to secure long-term partnerships? If so, Compare My Move, an online comparison service for moving home, are looking for Partner Support Executive to join the current Partner Support Team.
The successful candidate will be working closely with the existing Partner Support Team and will be accountable for contributing to the continued growth of our trusted partner network.

The key responsibilities of the role will include, but are not limited to:

• Make and receive inbound and outbound calls to our network of industry partners.
• Build and maintain strong, long-lasting, positive and profitable partner relationships to maximise company growth.
• Manage the successful onboarding of new partners once they have purchased via the new business sales team.
• Respond to emails in a timely and professional manner.
• Manage our customer accounts via our in-house bespoke CRM.
• Handling consumer and partner complaints where necessary.
• Processing orders and payments.
• Liaise with other departments across the business.
• Overall you will be the first point of contact for our partners so need to be able to demonstrate a positive attitude and a passion for solving customer issues.