Partnership Manager - UAE National, Amazon Payment Services

at  Payfort INT FZ LLC

• 10+ years of total work experience with 5+ years in E-commerce, Digital Payments, Digital transformation domain
• Experience in developing, negotiating and executing business agreements
• Educated to a degree in a business or in a technical discipline
• Excellent written and verbal communication skills
• Cultural awareness as well as the ability to work effectively across functions (finance, marketing, sales operations, legal etc.)
  Amazon Payment Services is a leading Payment Service Provider in MENA region with operations spanning across 9 countries and technically integrated with 17 acquirers and 25 issuers, offers online payment services to more than 3000 merchants.
  In line of our main strategy of, leading innovation and resolve payment frictions and challenges; Partnership team main objective is to secure, sign-up and manage the working relationship with partners such acquirers, issuers, schemes, Alternative Payment Methods and Third Party Providers.

Key job responsibilities

• Proactively manage working relationship with existing partners (banks, card scheme, Alternative Payment Methods and Third Party Providers)
• Maintain and enhance Amazon Payments standard operating procedures with partners.
• Follow up and resolve day-to-day operational and business escalations.
• Ability to negotiate preferential commercial and improve cost of payment with partners.
• Explore, evaluate and establish new partners’ channels and alliance requested by product and business team.
• Liaise with product, operation and business team to enhance User Experience with technical providers and financial institution.
• Boost merchant’s KYC, banking requirement, onboarding process and turnaround time.
• Setup and conduct workshop and training with associated partners.
• work thoroughly with legal team to optimize the partnership agreement and reduce barriers resulting lengthy negotiation.
• Sign up, train and certify third party technical providers to support integrate enterprise merchants.
• Initiate regular review with partners’ channels.
• Propose automation procedures, customizable solutions and substitute manual processes.
• MBA or Technical degree from tier 1 institutions
• Experience in e-commerce, retail or with payment systems in MENA region
• Excellent written and spoken English communication
• Previous experience in payments related partnerships in the MENA region
• Fluency in Arabic

• Proactively manage working relationship with existing partners (banks, card scheme, Alternative Payment Methods and Third Party Providers)
• Maintain and enhance Amazon Payments standard operating procedures with partners.
• Follow up and resolve day-to-day operational and business escalations.
• Ability to negotiate preferential commercial and improve cost of payment with partners.
• Explore, evaluate and establish new partners’ channels and alliance requested by product and business team.
• Liaise with product, operation and business team to enhance User Experience with technical providers and financial institution.
• Boost merchant’s KYC, banking requirement, onboarding process and turnaround time.
• Setup and conduct workshop and training with associated partners.
• work thoroughly with legal team to optimize the partnership agreement and reduce barriers resulting lengthy negotiation.
• Sign up, train and certify third party technical providers to support integrate enterprise merchants.
• Initiate regular review with partners’ channels.
• Propose automation procedures, customizable solutions and substitute manual processes.
• MBA or Technical degree from tier 1 institutions
• Experience in e-commerce, retail or with payment systems in MENA region
• Excellent written and spoken English communication
• Previous experience in payments related partnerships in the MENA region
• Fluency in Arabi