Partnerships Success Associate

at  Healthie

Our mission: Healthie powers virtual-first care delivery while improving access to healthcare and enabling better healthcare outcomes through technology.
We build infrastructure that all healthcare organizations need to perform virtual-first care. Between our EHR, scheduling, and patient engagement solutions, Healthie’s API-first approach makes it easy for organizations of every size to build, customize, and scale their business.
Today, we power thousands of organizations – ranging from small private practices, to digital health startups and multi-billion-dollar healthcare companies. Leveraging Healthie, our customers deliver care to millions of patients, across the full spectrum of healthcare services – from preventative health & wellness to complex chronic care management.
We believe that the future of healthcare delivery is virtual-first, longitudinal, and collaborative. Learn more at https://www.gethealthie.com/
Healthie is hiring a Partnerships Success Associate that will oversee and manage the day to day operations and success of our Marketplace Partners at Healthie. Reporting to the VP of Marketplace, you will be hands-on in the implementation, go-to-market, and ongoing management of our Product Partnerships. You will be responsible for the retention of partners and growth of partner activations among Healthie’s customer base, meeting quarterly and annual KRs and KPIs. You will collaborate with success, support, product and engineering teams to understand our customer’s needs and present win-win scenarios for Healthie’s customer base and our partners.

REQUIREMENTS:

• Partnership Management - 3+ years of managing partnerships with relationship management/sales within B2B SaaS companies
• Health-Tech Knowledge - Experience in digital health/health-tech including knowledge of provider-facing tools
• Quota Achievement - Consistent track record of meeting or exceeding quotas
• Technical Acumen - Some technical knowledge, a basic knowledge of APIs
• Tool Proficiency - Experience with software tools and platforms like Salesforce, Notion, Monday, Partnerfleet, and HelpScout
• Project Management - Strong project management skills to facilitate the smooth roll-out of new partners
• Cross-Functional Collaboration - Strong cross-functional experience collaborating with Customer Success Managers to identify areas of opportunities for partners
• Analytical Problem-Solving - Strong problem-solving and analytical skills
• Strong interpersonal and leadership skills: You care about people - your colleagues, our customers, and everyone around you. People want to work for and with you. You lead with influence, not authority.
• Exceptional communication skills, both written & verbal.
• Grit: You have a bias towards execution. You maniacally focus on getting the job done, and nothing slows you down.
• Mission driven: You have a passion for healthcare and want to work at a place that cares deeply about helping to improve patient outcomes and experiences.
• Embody Good Citizen Principles: You incorporate Healthie’s values (Respect, Reliability, Resilience) in your work.