Parts Advisor

at  Inchcape

CREATE EXPERIENCES YOU CAN BE PROUD OF.

Working with world-class brands as a Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

HELPFUL SKILLS AND QUALIFICATIONS

Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

• Excellent communication and organisational skills
• A passion for delivering an incredible experience to all, whether internal or external customers
• IT Skills including previous use of web systems, email and Microsoft excel
• Excellent time management skills and the ability to work under pressure
• Previous experience in a target driven role
• Full UK driving licence

• Provide an outstanding level of customer care to those
• Advise customers on parts availability
• Provide advice on suitable parts to fit the customer’s requirements
• Monitor and manage stock levels
• Monitor and arrange stock delivery
• Obtain and process payments in a timely manner in adherence to Inchcape policy
• Maintain accurate customer records on our systems