Parts Advisor/Technician - Stony Plain

at  Agriterra Equipment

PARTS ADVISOR/TECHNICIAN

Agriterra Equipment is one of North America’s largest AGCO dealers. Representing exceptional brands, including Massey Ferguson, Fendt, Rogator, Bourgault, Morris, and Cub Cadet. Agriterra is also the first authorized sales and service centre for CAT agricultural products in North America. We have grown from 3 locations (in 2013) to 12 and have been consistently in AGCO North America’s Circle of Excellence Top 20 dealer group.
We are looking for an exceptional Parts Advisor/Technician to join our team in Stony Plain, AB.
Experience as Parts Technician or Parts Advisor would be preferred (agriculture experience isn’t required but would be a bonus).
A knowledge of AGCO brands and/or Bourgault would be considered an asset.

• Acting as an advisor to clients to educate them on the parts they need and related parts they should consider or may need.
• Sourcing and recommending parts to clients on a wide range of agriculture equipment and brands such as:
• Massey Ferguson, Fendt, Rogator, Cub Cadet, Caterpillar agriculture products and more;
• Large agriculture equipment to lawn and garden equipment (the type of equipment can vary by region); and,
• Skid steer loaders, loaders, telehandlers and excavators.
• Managing and sourcing parts from electrical, hydraulics, engines, transmissions, etc.
• Working the front or back counter as necessary, depending on the traffic flow of the business.
• Answering customer inquiries over the phone or through e-mail.
• Responding to customers in a timely manner and keeping a record of quotes that can be accessed by other team members.
• Inventory counts as needed.