Parts Manager

at  Kenworth Ontario

Kenworth Ontario is currently looking for a Parts Manager to join our team and drive operational excellence. The ideal candidate will possess strong leadership skill and a passion for customer service. This role requires effective communication, problem solving abilities, and a commitment to fostering a positive work environment. As a Parts Manager, you will oversee daily operations, ensure high standards of service, and contribute to the growth of the organization.

Duties and Responsibilities:

• Lead and motivate team members to achieve performance goals and maintain high levels of customer satisfaction.
• Oversee daily operations, including staffing, scheduling, and inventory management.
• Manage administrative tasks such as reporting, budgeting, and compliance with company policies.
• Utilize Point of Sale (POS) systems to track sales data, manage pricing strategies, and analyze performance metrics.
• Foster a positive customer service culture by addressing customer inquiries and resolving issues promptly.
• Collaborate with sales management to develop strategies that enhance revenue growth.

Qualifications

• Proven leadership experience in a managerial role or similar capacity.
• Proficient in administrative tasks with excellent organizational abilities.
• Exceptional communication skills, both verbal and written.
• Experience with POS systems is preferred.
• Knowledge and experience in the heavy-duty industry
• A background in customer service or sales management is highly desirable.

If you are interested in developing or advancing your career in the heavy duty truck industry, we are looking for you to join us, to grow with us and to excel with us.
About the company: Kenworth Ontario has been proudly serving as a Kenworth Dealership since 2002. We have five locations: Thunder Bay, Kingston, Ottawa and Peterborough and a TRP store in Belleville. Kenworth Ontario’s success is built upon constant commitment to customer service excellence.
Kenworth Ontario is an equal opportunity employer. Accommodation is available for applicants selected for an interview upon request.
Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Experience:

• heavy duty truck parts: 1 year (preferred)
• Parts Management: 1 year (preferred)

Work Location: In perso

• Lead and motivate team members to achieve performance goals and maintain high levels of customer satisfaction.
• Oversee daily operations, including staffing, scheduling, and inventory management.
• Manage administrative tasks such as reporting, budgeting, and compliance with company policies.
• Utilize Point of Sale (POS) systems to track sales data, manage pricing strategies, and analyze performance metrics.
• Foster a positive customer service culture by addressing customer inquiries and resolving issues promptly.
• Collaborate with sales management to develop strategies that enhance revenue growth