Parts Manager

at  MercedesBenz Vancouver

Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!
Mercedes-Benz Vancouver is currently looking to fill a position of a Parts Manager.

• Ability to establish and maintain good relationships with customers and to exceed their expectations.
• Knowledge of automotive systems.
• Contributes to dealership profitability.
• Generate gross profit in the parts department through the sales of parts and accessories.
• Manage departmental expenses so a net profit is earned monthly.
• Establish and maintain a consumer relations policy regarding wholesale customer follow-up, material return, complaint handling, etc.
• Establish and maintain programs designed to train, develop and motivate department employees.
• Set clear standards for customer handling.
• Establish and maintain an inventory control system that meets the dealership’s internal, warranty, retail, and wholesale customer’s needs.
• Establish and maintain purchasing policies including purchase orders, inventory guide figures, order code status, etc.
• Establish and maintain warranty scrap and core handling procedures including storage, documentation, material returns, designated personnel, etc.
• Establish and maintain an inventory storage system to include bin locations, bin numbering, in tags, etc.
• Maintain dealership equipment in effective working condition. Establish equipment maintenance schedules where necessary.
• Advise management on the equipment needed for the department.
• Establish and maintain the shipping/receiving policy with wholesale routes, delivery timetables, check-ins and inspection, etc.
• Use inventory control system processing procedures and management reports that permit prompt, complete, and accurate feedback of the inventory condition (turnover, obsolescence, part aging, guide quantities, lost sales, etc.).
• Establish and maintain a relationship with the factory that results in a sound working arrangement.
• Initiate housekeeping, safety, and security procedures that result in a safe and attractive working environment.
• Maintain catalogs, price schedules, and other technical bulletins that are convenient to employees needing them.
• Establish and maintain good working relations with other departments.
• Prepare for and participate in meetings with management and other departments