Parts Sales Executive - TPS National Call Centre

at  Vindis Group

A LITTLE BIT ABOUT US:

The Vindis Group is seeking to appoint a Parts Sales Executive to join its team.
As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.
Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently whether individually, or by supporting a team environment.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer access to the Volkswagen Group UKs National Learning Centre.

PREREQUISITES:

Previous experience in a Parts or Call Centre role preferable

• Good communication skills and telephone manner
• Good attention to detail
• Good IT skills

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.
We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
For any enquiries about this vacancy, please contact vanessa.robbins@tpsnational.com.

KEY ROLE RESPONSIBILITIES:

As a Parts Sales Executive, you will be an integral member of the Sales Team. Your key responsibilities will include:

• Assisting, liaising and supporting the TPS Centres to ensure good working relationships and delivery of customer service excellence.
• Accurately identifying parts to meet customers sales requirements and utilising TPS product promotions effectively.
• Providing a high level of customer service at all times, building strong relationships with customers by making relevant and regular contact with them.
• Handling incoming calls and customer enquiries.

Previous experience in a Parts or Call Centre role preferable

• Good communication skills and telephone manner
• Good attention to detail
• Good IT skill