Parts & Service Assistant

at  Fraserway RV

We are looking for qualified candidates to join our Team at our Delta, BC Dealership in the position of Parts & Service Assistant. This is a Regular, Full Time position. The hourly rate is between $22 and $25 depending on work background and experience.
The Parts & Service Assistant is primarily responsible for assisting the Parts and Service department with day-to-day tasks such as inventory keeping, the upkeeping of work orders and assisting customers with Parts and Service inquiries. The position requires strong organizational skills and Customer Service orientation.
The ideal candidate will also fit the employer brand well, meaning they must be Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words).

WHY JOIN OUR TEAM

We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

• Opportunities for career growth and development
• Competitive Healthcare Benefits Package
• Employer matching RRSP program
• Corporate discounts on computers, flights, hotels, etc.
• Employee/Family Bursary Program
• Friendly and supportive work environment and an ambitious team
• Discounts on RV purchases, rentals and parts
• Company events focused around social action and getting together as a team

REQUIREMENTS

• Secondary education
• Customer Service experience
• Retail experience
• Reliable transportation
• Experience with RV’s is considered an asset
• Company Matching World Vision Child sponsorship program
  Fraserway RV is Canada’s largest vertically integrated RV Company. Our full-service dealerships span from coast to coast, helping our customers feel at home wherever they are on their Canadian adventure. We are industry leaders in selling, servicing and renting recreational vehicles throughout Canada and as a team do everything possible to ensure our customer’s vacation dreams are realized.
  Please apply to be considered for this opportunity to work with a great team!
  We thank all candidates for applying; however, only those selected for an interview will be contacted.

• Adhere to the company Mission, Vision & Values
• Answering phone calls
• Assist Service & Parts Advisor with creating and closing work orders and estimates
• Maintaining inventory levels
• Assist with ordering and receiving Parts
• Provide Customer Service at Point of Sale
• Ensure follow up with customers
• Assist in warranty with manufacturers and warranty administration as directed by the Service & Parts Advisor
• Maintain a neat desk service counter area
• Any other items, as directed by the Fixed Operations Manager