Patient Access Representative - Ambulatory

at  UW Health

Work Schedule :
This is a full time, 1.0 FTE position. Shifts will be scheduled Monday – Friday, 8:30 a.m – 5:00 p.m, holiday and on-call rotation required. Hours may vary based on the operational needs of the department.

BE PART OF SOMETHING REMARKABLE

Bring your excellent customer service skills to the #1 hospital in Wisconsin.

We are seeking a Patient Access Representative - Ambulatory to:

• E nter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
• Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
• Cover a variety of clinic locations and hours as needed.

At UW Health, you will have :

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

QUALIFICATIONS

• High School Diploma or equivalent Required
• Associate’s Degree in Business, Finance. Health Information Management or related field Preferred

WORK EXPERIENCE

• 1 year of experience in a customer service-related field Required
• 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

OUR COMMITMENT TO DIVERSITY AND INCLUSION

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
Job Description
UW Hospital and Clinics benefits

Please refer the Job description for details