Patient Access Representative, Department of Pediatrics

at  RWJBarnabas Health

Req #: 0000165174
Category: Clerical / Administrative Support
Status: Per Diem
Shift: Day
Facility: Newark Beth Israel Medical Center
Department: Dept. of Pediatrics #756

QUALIFICATIONS:

Required:

• Minimum 2-3 years in Admitting / Registration or hospital billing experience, or working knowledge of registration, insurance, and billing requirements.
• Possesses background in medical terminology and experience with medical insurance.
• Equivalent relative experience dealing with the public is required.
• High School diploma

Preferred:

• College level preferred.
• Candidates with College level education and proven strong customer service skills without specific registration skill or working knowledge of medical terminology and insurance will be considered

SCHEDULING REQUIREMENTS:

• Per Diem/ As needed
• Monday Friday
• Shift- 830am- 4:30pm

• Answers the telephone courteously and in a timely manner
• Demonstrates and maintains the current knowledge of Insurance Companies, State and Federal Healthcare Regulations and requirements
• Demonstrates the ability to enter patient s demographic/insurance information in the computer system(SMS) accurately and timely
• Demonstrates the ability to verify patient s insurance benefits and obtains the appropriate pre certs/authorizations, and /or referrals as required by the insurance carrier
• Ensures that the patient or responsible party signs all appropriate documents (i.e. consent forms, bill of rights, etc.) scans them into RASi, and places them in the chart accurately and timely
• Greets and assists patients/visitors in a courteous and timely manner
• Greets and assists patients/visitors in a courteous and timely manner
• Obtains Advance Medial Directives if available and scans them into RAS accurately.