Patient Access Representative
at RWJBarnabas Health
Somerville, NJ 08876, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 Nov, 2024 | Not Specified | 02 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Req #: 0000165453
Category: Billing/Collections/Registration
Status: Per Diem
Shift: Evening
Facility: RWJ Somerset
Department: SPT - Hillsborough
QUALIFICATIONS:
Required:
- Customer service experience
- High School diploma
Preferred:
- Patient Access experience
- Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
SCHEDULING REQUIREMENTS:
- 3pm to 8pm
- possible additional hours for vacation coverage
- Per Diem
Responsibilities:
- Provides excellent customer service to all patients, colleagues and other external and internal customers
- Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling , pre-registration and/or registration based on assigned work
- Obtains and accurately documents all demographic information
- Obtains insurance information and initiates the verification process via third party clearinghouse
- Completes verification of coverage of all insurances and financial clearance activity has been completed
- Meets and exceeds department goals including accuracy, point of service collections and productivity
- Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient
- Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered; issue receipt and completes daily reconciliation of all cash collections
- Provide back-up support to hospital cashier and complete cashier functions, as assigned
- Completes Medicare Questionnaire on all patients that are eligible
- Responsible to review all work queues daily and take the required actions to update the information, correct errors and ensure that the account is accurate for billing
- Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned
- Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes
- Demonstrates a high level of efficiency, accuracy and productivity
- Verifies accuracy of patient demographic information to avoid duplicating a medical record
- Follows department procedures when a duplicate medical record assignment is made
- Complies with organizational policies on Advance Directives and Patient Rights
- Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients signatures
- Maintains department productivity by asking for additional duties when patient flow permits
- Makes customer needs a priority,
- Provides direct observation of the customer service being performed by other organizational members and reports issues to the supervisor/director
- Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Sales
Diploma
Proficient
1
Somerville, NJ 08876, USA