Patient Access Representative

at  RWJBarnabas Health

Req #: 0000175089
Category: Billing/Collections/Registration
Status: Full-Time
Shift: Day
Facility: Newark Beth Israel Medical Center
Department: Dept. of Surgery #755

QUALIFICATIONS:

Required:

• Strong level of customer service skill
• Experience in data entry and computer skills

Preferred:

• Knowledgeable of medical insurance and medical terminology.
• Work experience in patient registration

SCHEDULING REQUIREMENTS:

• Shift: Days
• Full-Time, 37.5 hours per week

• Answers the telephone courteously and in a timely manner.
• Demonstrates and maintains the current knowledge of Insurance Companies, State and Federal Healthcare Regulations and requirements
• Demonstrates the ability to collect the required co-pay/fees and provide receipts accurately.
• Demonstrates the ability to enter patient s demographic/insurance information in the computer system(SMS) accurately and timely
• Demonstrates the ability to verify patient s insurance benefits and obtains the appropriate pre certs/authorizations, and /or referrals as required by the insurance carrier
• Greets and assists patients/visitors in a courteous and timely manner
• Obtains Advance Medial Directives if available and scans them into RAS accurately.
• Ensures that the patient or responsible party signs all appropriate documents (i.e. consent forms, bill of rights, etc.) scans them inot RASI, and places them in the chart accurately and timely.