Patient Accounts Administrator

at  Blackrock Health Galway Clinic

Due to continuing growth within the Finance Department at Blackrock Health- Galway Clinic, we are now looking to recruit for the position of a Patient Accounts Administrator.
This role is a Permanent Contract, 37 hours per week.
The primary purpose of this role is to provide administrative support to both the Credit Control and Processing Teams within the Patient Accounts Department.

The Role:

• To provide administrative support to the patient accounts team, filing, scanning, post etc
• To assist with the processing of Insurance Claim Forms in accordance with relevant agreements.
• To assist in the collection of outstanding balances from both private insurers and patients.
• To assist with the invoicing of patients and to follow up on payment.
• Liaise with Patients on a daily basis via Letters, Telephone or email to ensure payment of outstanding balances.
• Dealing with queries relating to patient claims/ outstanding statements.
• Dealing with phone queries from across the Galway Clinic in relation to patient accounts or insurance cover.
• Any other Adhoc duties allocated by Billing Manager

The Candidate:

• Strong customer service skills.
• Strong computer skills.
• Team player with excellent communication skills.
• Ability to work in a confidential manner at all times.
• Flexibility required as may be requested to work additional hours as and when required.
• Previous experience in a similar role - desirable not essential

Closing Date for applications: Friday 29th November 2024 at 4.30pm

• To provide administrative support to the patient accounts team, filing, scanning, post etc
• To assist with the processing of Insurance Claim Forms in accordance with relevant agreements.
• To assist in the collection of outstanding balances from both private insurers and patients.
• To assist with the invoicing of patients and to follow up on payment.
• Liaise with Patients on a daily basis via Letters, Telephone or email to ensure payment of outstanding balances.
• Dealing with queries relating to patient claims/ outstanding statements.
• Dealing with phone queries from across the Galway Clinic in relation to patient accounts or insurance cover.
• Any other Adhoc duties allocated by Billing Manage