Patient Accounts Officer

at  Nuffield Health

22.5 HOURS (INCLUDES SATURDAY)

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.
We are seeking a meticulous and dedicated Patients Accounts Officer to join our Parkside Hospital team. In this role, you’ll play a critical part in the billing process, contributing directly to the patient experience and the success of our services.

As a Patient Account Officer, you will:

• Assist the supervisor and management of Salesforce queues
• Liaise with hospital teams to resolve billing issues and escalate when required
• Manage billing queries through the effective use of agreed procedures and in co-ordination with the customer services team.
• Propose improvements and seek opportunities to optimise ways of working within the team.

Please refer the Job description for details