Patient Admin Clerk - Bookings

at  Medway NHS Foundation Trust

To be responsible for maximum usage of all outpatient appointment slots, according to protocol, criteria and Government targets general outpatients, , processing referrals in accordance with trust policies and Sops. To be responsible for booking of appointments for patients within clinical, trust and government waiting time targets for outpatients, where necessary moving patients between sites in order to match protocol and met targets. To Manage and be responsible for own speciality, deal with requests from PSC Team Leader and Service Manager. To resolve any capacity issues and highlight potential problems, which jeopardise trust policy by escalating these to PSC Team Leaders and Service Managers.
To record and provide speciality statistics to all levels of Managers sometimes at short notice

Please refer the Job description for details