Patient Administrator- 6 Month Fixed Term Contract

at  Affidea Ireland

The Affidea Group is one of the most successful European healthcare diagnostics imaging company. We have 400 staff within our Irish clinics, where the business operates diagnostic imaging and minor injuries centre’s around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.
We are now seeking an experienced Patient Administrator to join our team in Affidea - Kilkenny for a 6 month fixed term contract

EXPERIENCE / QUALIFICATIONS

• Minimum of 1 Year Administration Experience is essential
• Customer Care Experience
• Excellent Communication Skills
• Strong IT Skills with Microsoft products.
• Previous healthcare experience desirable
• Flexibility and adaptability to be able to deal with different tasks and business opening hours

• Excellent customer care skills
• Ability to work as part of a team
• Flexibility and adaptability to be able to deal with different tasks
• Responsible for providing excellence in patient service through the efficient management of patients through the clinic.
• Greeting and Registering patients on a day to day basis at the reception desk
• Providing reassurance and information to patients regarding their treatment
• Handling and resolving patient complaints in line with company guidelines
• Performing any local administration tasks such as billing/claims
• Updating all records in an efficient, confidential manner with excellent attention to detail.