Patient Advisor (Argyll House Surgery)

at  One Wight Health Ltd

Reception Duties Receiving patients, consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address Be able to cover all reception position as necessary Process appointment requests/future appointments from patients by telephone and in person. Deal with patient visits/requests Registrations of new patients computer data entry and medical records Process patients changes of address computer data and medical records (have knowledge of practice area) Processing blood test requests and generating these for appointments as per GP request Telephone Have working knowledge of telephone/bleep system, during and after hours Have a polite, friendly, approachable telephone manner Experience dealing with difficult/agitated patients To answer and make calls and deal with them appropriately, following practice protocol Other Tasks Clear rooms after surgeries Ensure building security Any other tasks allocated by manager

Please refer the Job description for details