Patient Engagement Manager

at  Sanofi US

EXPECTED BEHAVIOURS/SOFT SKILLS

• Strong communicator with networking skills
• Patient and customer centric mindset
• Prioritize and adapt to change with an entrepreneurial attitude
• Self-motivated, organized, value-driven team player with a strong will towards execution and delivering value to external and internal stakeholders
• Strategic and analyzing capacity
• Highly developed interpersonal skills

TECHNICAL SKILL

• Excellent project management, analytical, and research skills
• Proven experience in building a stakeholder network
• Digital and tech savviness
• Track record in developing strategies for digital assets used for patient engagement
• Rich experiencing with social media, content creation and analytics
• Proven knowledge of the regulatory environment in the pharmaceutical sector
  Education: Bachelor’s degree or higher, preferably in a healthcare related subject.
  Languages: Excellent verbal and written communication skills in Dutch and English
  Job Family Public Affairs Therapeutic Area Position
  Job segment Country / National Therapeutic Areas Public Affairs Position

As a Patient Engagement Manager you will support the Sanofi Specialty Care business unit in becoming the externally focused and patient centric leader. You strategise, drive, and execute patient engagement activities with the aim to optimize patients’ access to Sanofi’s therapies. You will be working together with Public Affairs, Medical, and marketing teams using a cross-functional approach. This roll has a focus on our priority digital assets through which you enhance our engagement with patient groups and key stakeholders.

Responsibilities

• Accelerate the development and implementation of our digital assets for patient engagement
• Content creation where necessary in collaboration with PAGs to optimally engage with patients online
• Overall Social Media strategy for patient engagement
• Reporting on websites performance (SEO/SEA, analytics reporting digital assets)
• Partner with PAGs and HCPs to build long-term relationships and drive co-creation projects on the level of education, diagnosis, monitoring and (home care) treatment, which contribute to improved patient care
• Manage PSPs (patient support programmes)
• Adhere to the policies, standard operating procedures, and regulations both from a Country and Sanofi perspective to maintain the highest standard of compliance, ethics, and business integrity.
• Continuously stretch oneself to improve, simplify and prioritize within one’s area of influence with a focus on adding value