Patient Experience Service Assistant

at  MPA Recruitment

Job Role: Patient ExperienceService Assistant
MPA are currently recruiting a Service Assistant for our public service client based in Magilligan.
The Patient Experience Department is a division of HR & Corporate Affairs Directorate providing Catering, Environmental Cleaning Portering Laundry, Smoke Free, Security and Car Parking Services for a variety of locations within the Trust.
The Service Assistant who is part of the Patient Experience Team support Medical and Nursing staff in providing a comprehensive range of high –quality, customer focused service to patients, Trust staff and visitors.
The Service Assistants will carry out a wide range of tasks relating to Patient Experience and will be allocated various tasks as appropriate from those detailed below.
Location – Magilligan Prison
Hours of Work – 15 hours per week. Choose working hours to suit you!
Salary - £11.45 per hour

· Patient movement
· Waste collection
· Delivery / collection of stores / mail / food / specimens
· Bleep calls
· Periodic cleaning
· Furniture
· Floor maintenance
· Kitchen cleaning
· Sanitary areas
· Patient areas
· Office areas
· General / clinical waste
· Making beds
· Removal / re-hanging curtains
· Laundry services
· Making up Soft Packs/Decontamination Services
· Special cleans
· Preparation of food and beverages
· Food service
· Dish washing
· Cash handling
· Kitchen cleaning

· Temperature controls

• Car parking
• Site checks
• Handle incidents
• Cash handling
• Dealing with alarms
• Escort duties
• Reception services

· Dealing with enquiries – recording information both