Patient Financial Services Quality Assurance Analyst

at  PHI Air Medical

SIGN ON BONUS UP TO $7,500

Join Our Life-Saving Team in Phoenix, Arizona!
Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our Patient Financial Services team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.
As a Follow Up & Collections - Billing Specialist IV, you’ll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you’re passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

WHO WE ARE:

PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

• Reviews/develops system reports to assist in monitoring department productivity, account receivable trends and payer issues.
• Performs monthly auditing employee audits to ensure compliance and identify training opportunities.
• Performs monthly sytem audits, to ensure compliance and fee schedules are verified.
• Collaborates with leadership to prioritize projects, based on risk evaluated through audit.
• Determines trends in employee production activity to establish benchmarks.
• Assists in implementation of production changes to support efficiencies and business initiatives.
• Performs and reviews data exception reports to ensure data is corrected and continuously validated.
• Ensures system libraries, constants and general configurations meet production and security requirements.
• Demonstrates a broad cross-functional knowledge of the department and of the company in order to evaluate best-practices.
• Researches causal factors and offers potential solutions of adverse trends.
• Presents findings and recommendations to leadership.
• Available for focused sample auditing for critical issue identification.
• Any other duties as assigned.
• Supports company Safety Management System activities.
• Complies with company HS&E policies and procedures.
• Understands and provides visible support of Destination Zero.