Patient Navigator

at  Ascension

DETAILS

• Department: Outpatient
• Schedule: Monday-Friday 8:00AM-4:30PM, no weekends, no holidays, no on-call
• Hospital: Ascension St. Agnes
• Location: Baltimore, MD
  At least 2 years of experience in a clinical practice or other medical setting.
  Community Health Worker Certificate is a plus!

REQUIREMENTS

Licensure / Certification / Registration:

• BLS Provider preferred. American Heart Association or American Red Cross accepted.
• Drivers License preferred.

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate’sdegree/Bachelor’s degree OR 4 years of applicable cumulative job specific experience required.

Coordinate access to health-related services by assisting clients with utilizing available resources.

• Identify potential clients, complete initial need assessment, and maintain follow-up to ensure appropriate guidance to health services.
• Provide informal counseling, education, and social support to clients.
• Assist clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.
• Develop and maintain strong working relationship with external (referral sources and community agencies) and internal contacts (departmental team members).
• Maintain accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference.