Patient Navigator Non Clinical, Dept of Surgery

at  RWJBarnabas Health

Req #: 0000161787
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: Newark Beth Israel Medical Center
Department: Dept. of Surgery #755

QUALIFICATIONS:

Required:

• High School Diploma or equivalent
• 1-3 years of related experience within the healthcare field, required
• Ability and interest to learn clinical information and criteria. Knowledge of medical terminology
• Emphasis on computer literacy and communication skills, such as Microsoft Excel and Word
• Problem solver with entrepreneurial spirit
• Successful completion of all orientation programs

Preferred:

• Associate degree within the Healthcare field, Bachelor’s preferred

SCHEDULING REQUIREMENTS:

• Shift- 8:30am 4:30pm
• Monday-Friday
• Full Time

• Reviews schedules and prepare patient charts; request necessary clinical information as needed, prepare charts for visits/re-evaluations by ensuring all tests ordered and results ready for review
• Obtain referrals for appointments, pre-certifications, and same day authorizations for all diagnostics testing and procedures as needed
• Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients)
• Responsible for collecting proper data to insure hospital bills will be paid by a third party payer or the patient
• Assist clinical staff with specific patient care needs (follow up calls, coordination of testing, scheduling tests/procedures, assist uninsured patients with insurance enrollment
• Assist with the identification and resolution of all registration and insurance issues as assigned