Patient Registration | Clerk

at  Interior Health Authority

Do you have front-line clerical experience and wish to work at the leading edge of healthcare to maximize your skills and be part of a dynamic team? Kelowna General Hospital has an exciting opportunity for a Relief Part-Time Patient Registration Clerk to join their team!
Position end date: until return of incumbent.
This position works rotating days and evenings - 06:30 to 14:30, 07:00 to 15:00, 08:00 to 16:00, 08:00 to 14:00, 14:30 to 22:30, 16:00 to 21:00, 16:30 to 20:30

EDUCATION, TRAINING & EXPERIENCE:

• Grade 12
• Two years; recent related experience, or an equivalent combination of education, training and experience
• Completion of a Typing Test at 45 wpm dated within the past 48 months and must be issued from a valid institution only. (NON-SUPERVISED TESTS ARE NOT ACCEPTED)

SKILLS AND ABILITIES:

• Ability to keyboard at 45 wpm.
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.
• Knowledge of medical terminology.

• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;
• Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;
• Identifies available bed booking options and communicates these options;
• Receives payments and issues receipts;
• Receives and records patient valuables for safekeeping;
• Transports patients to ward or arranges for transport;
• Performs hospital switchboard duties;
• Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;
• Receives, opens and redirects the hospital’s incoming mail;
• Monitors the Alarm Panels and responds by announcing Fire Alarms over the Public Address System and/or making telephone calls