Patient Safety and Quality Partner

at  Newmedica

WHO ARE WE?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.
Our services are delivered through a variety of models including Managed Services and primarily Ophthalmology Joint Venture (OJV) Partnerships, with each eye centre focused on providing excellent care to their communities. We have significant growth plans as we look to establish a national footprint and open many new sites over the next few years.

WHAT EXPERIENCE DO I NEED?

We are looking for someone with experience in a governance related role or from a clinical background with a professional registration if you don’t have a governance background role – for example you may be a Registered Nurse, a midwife or an optometrist.
Whilst experience within the NHS is welcomed, it would be advantageous if you also had experience in an independent or private healthcare business. You’ll have a good understanding of CQC fundamental standards and the new single assessment framework approach, with experience of conducting in-service quality inspections.
Stakeholder engagement is key in this role. You’ll be partnering with a range of senior stakeholders, including the Operational and Clinical Partners at our sites, so we are looking for someone who has demonstrable experience of forging and maintaining successful working relationships with senior people. You’ll be presenting complex information and seeking engagement on a regular basis so your gravitas and influencing skills will be called upon.
This is a great opportunity for someone looking for more autonomy in their working life. We’re looking for someone who can bring good ideas to Newmedica and run with them, it’s a real chance to implement change and not to get bogged down by the bureaucracy that exists in larger or public sector organisations.

WHAT CAN WE OFFER YOU?

• Salary up to £55,000 depending upon experience
• Annual car allowance of £5,500
• Up to 17% company bonus, paid quarterly based on company performance and personal objectives
• 25 days annual leave plus bank holidays plus birthday leave day
• Company pension
• Access to a range of benefits, including free eye tests, discounted or free glasses, a few 24/7 wellbeing/counselling/advice service, private medical insurance, private dental care, health care scheme, death in service cover, an opportunity to sign up to a tax-free cycle to work and a retail/technology discount scheme
• An environment where your learning and development is supported through a range of various learning tools and courses
  If you would like an informal chat about the opportunity or to request a job description, please contact joinus@newmedica.co.uk
  Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
  At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
  Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.

Reporting into the Head of Clinical Quality and Patient Safety, the Patient Safety and Quality Partner supports our OJV and Managed Service sites in all areas of quality governance & patient safety.
We are looking for a Patient Safety and Quality Partner to cover services including Bristol, Plymouth, Exeter, Hampshire, Berkshire, Suffolk and Norfolk. The role holder will look after a cluster of approximately 7-8 sites
The role is home based with regular travel to the clinical sites and our office locations in Nottingham and London as and when required.
So what will I be doing?
You will partner the sites in your cluster and offer your expertise and support across a variety of areas, developing solutions to help the safe delivery of care within Newmedica. You’ll guide the teams on site, supporting them with action plans to embed any service improvements that may be necessary.
You’ll adopt a real joined up thinking approach in all you do, ensuring any lessons learnt are shared within your cluster and with your peers. You’ll be an advocate for the improvements that can be learnt from quality governance intelligence.
You’ll be competent at producing governance & compliance reports and analysing data from various IT systems, working with the clinical sites regarding the outputs and articulating areas of risk or concern to senior managers and the executive team.
You’ll be at the forefront when it comes to providing assurance with policy, best practice, contractual and regulatory requirements in areas of governance, undertaking reviews of policy and guidelines where required and ensuring dissemination across the business.
You’ll co-ordinate Patient Safety Incident Investigations and responses and ensure that they meet the requirements of the health care regulatory environment including but not limited to Care Quality Commission (CQC) quality standards.
In short, the role has a nice balance between practical on-site support along with time to use your experience to drive quality improvement and safety.