Patient Safety Improvement Lead

at  University College London Hospitals NHS Foundation Trust

An exciting opportunity has arisen within the Patient Safety Improvement Team at University College London Hospitals for a highly motivated, enthusiastic, critical thinker, and experienced improvement leader to join us as Patient Safety Improvement Lead.

This role is pivotal in providing support to deliver the safety improvement projects from patient safety priorities and emerging patient safety themes in line with the implementation of the patient safety incident response framework (PSIRF). You will have proven change management, quality improvement, and project management experience as well as understanding and appreciation of the various clinical patient safety issues to drive the safety improvement agenda and be successful in the role. You will be required to work in close partnership with leaders across the Trust and with external stakeholders to continue our improvement journey.

• Project management- Establish a clear project management infrastructure for the patient safety improvement projects, identified in the patient safety incident response plan, in line with recognised project management methodology.
• Quality improvement- Take responsibility for facilitating quality improvement and support the introduction of quality improvement methodology including being able to adapt QI tools to different safety improvement work streams. Provide corporate leadership, lead the monthly progress report and learning on specific safety improvement projects.
• Information and data - Lead and coordinate data management and analysis as well as the establishment of a robust system for monitoring, reporting, predicting performance, identifying key risk areas, and agreeing an improvement plan with the relevant teams to support actions from patient safety incident investigations and inform the safety improvement plan.
• Safety Culture- Investigate patient safety incident investigations (PSIIs) as appropriate and provide training and coaching for the development of patient safety improvement projects.
• Communication- Lead on communication activities, support effective working relationships and disseminate organisational learning internally and externally to build awareness and capability across the healthcare sector.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
The post holder will provide specific project support to the trust patient safety priority and emerging patient safety themes ensuring that improvement projects are initiated and managed in a manner consistent with UCLH’s aims and the project deliverables. The post will also lead on the use of data in improvement.
Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

• In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH

• Project management- Establish a clear project management infrastructure for the patient safety improvement projects, identified in the patient safety incident response plan, in line with recognised project management methodology.
• Quality improvement- Take responsibility for facilitating quality improvement and support the introduction of quality improvement methodology including being able to adapt QI tools to different safety improvement work streams. Provide corporate leadership, lead the monthly progress report and learning on specific safety improvement projects.
• Information and data - Lead and coordinate data management and analysis as well as the establishment of a robust system for monitoring, reporting, predicting performance, identifying key risk areas, and agreeing an improvement plan with the relevant teams to support actions from patient safety incident investigations and inform the safety improvement plan.
• Safety Culture- Investigate patient safety incident investigations (PSIIs) as appropriate and provide training and coaching for the development of patient safety improvement projects.
• Communication- Lead on communication activities, support effective working relationships and disseminate organisational learning internally and externally to build awareness and capability across the healthcare sector