Patient Safety Manager

at  Norfolk and Suffolk NHS Foundation Trust

We are looking for a highly skilled and enthusiastic Senior Manager to join our team and lead our Patient Safety activities with strategic direction, visionary leadership, and the development of effective frameworks. In this senior managerial position, you will play a critical role in shaping and enhancing our patient safety initiatives, ensuring that our organisation upholds the highest standards of patient care and safety.
This is a hybrid role, with the option to work in either Norfolk or Suffolk and remotely too.
The ideal candidate will have extensive experience in healthcare management and patient safety, bringing both innovative ideas and proven strategies to the role. You will be responsible for guiding and supporting our staff at all levels, fostering a culture of continuous learning, transparency, and improvement. Your leadership will be instrumental in driving forward our commitment to learning from incidents and implementing best practices across the Trust.
By working closely with Non-Executive Directors, Executive Directors, Commissioners, and other stakeholders, you will build and maintain proactive and effective working relationships that are vital to our mission. Your role will involve being a visible and accessible leader, providing essential support and guidance to healthcare professionals, managers, and staff, ensuring that patient safety remains at the forefront of our operations.
In summary, we are seeking a dedicated and experienced professional who can take on this pivotal role with passion and expertise, significantly contributing to the advancement of patient safety and the overall quality of care within our organisation.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Strategic Leadership, providing strategic direction and leadership to the Trust’s Patient Safety activities.
Relationship Management: Develop and maintain proactive and effective working relationships with Non-Executive Directors, Executive Directors, Commissioners, staff at all levels within the Trust, and other local health organisations.
Support and Guidance, be visible and accessible, providing lead support and guidance to healthcare professionals, managers, and staff in all aspects of patient safety.
Incident Management oversee the Trust’s Serious Incidents requiring investigation process, ensuring a coordinated, systematic, transparent, and focused approach.
Learning from Mortality, manage the Learning from Mortality process, ensuring the Trust learns from every incident.
Duty of Candour lead the Duty of Candour process, promoting transparency and honesty in patient care.
Confidential Inquiries overseeing the National Confidential Inquiry into Suicide and Homicide and external reviews, including Domestic Homicide Reviews.
Manage the staff within the Patient Safety function, fostering a supportive and effective team environment

Please refer the Job description for details